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Garmin connect is unavailable on this mobile device during a virtual activity.

I have a Fenix 6xPro Solar and if the Phone connection is disabled on my watch then the app won’t start. It shows the message:

Virtual Activity

What does it mean? Why the app won’t start? If I disable the BT connection on my phone, then the app starts but shows message that BT is disabled this is obviously correct.
If I disable the connection from my watch then the app shows this stupid Virtual Activity message.

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0 Jimwk over 2 years ago in reply to Former Member

I tried the suggested fix of changing HR broadcast to off worked for me.

0 6386657 over 2 years ago

Got a new iPhone 14 and got the above message when I tried to use Garmin connect with my D2 AirX10. Had to remove the app from the iPhone, and reinstall the app and go through the setup again.
Works now, and Connect still has my old data.