This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Can’t download my activities from Fênix 5 after new version of app

Former Member over 4 years ago

Cannot download activities from my Fênix 5 with the new version of app

0 Former Member over 4 years ago

Same!! I tried to login from the computer, switch off the watch, delete and re download the app but nothing works

0 seilogramp over 4 years ago in reply to Former Member

Cannot download activities

Download? Can you elaborate? Do you mean syncing your activities?

0 Former Member over 4 years ago in reply to seilogramp

Yes! It says that it has synced but the activity doesn’t show up anywhere

0 Former Member over 4 years ago in reply to seilogramp

I synced the activity but does not show up on the App

0 seilogramp over 4 years ago in reply to Former Member

It says that it has synced but the activity doesn’t show up anywhere

Can you check Garmin Connect Web? Also, consider the possibility that you're logged into Garmin Connect with an alternate user account - Data is Missing from My Garmin Account After Syncing

Happens frequently when users install, uninstall the app or change phones.