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unable to pair iPhone 11 and Edge 1030

Former Member
Former Member over 5 years ago

I have a brand new Edge Plus 1030 purchased today in Seoul South Korea 

I am trying to pair with my iPhone 11 iOS 13.6 device 

It is impossible to pair, i have tried repeatably for 4 hours solid, both devices can see each other and i only attempt to connect via the App as instructed

I get the code on both devices and when i click 'Pair' and 'ok' on each device it waits and then fails every single time 

I have looked on the forums and followed all the steps and advice 

I have removed the app and re-downloaded and it still fails 

Can someone please help?

  • 0 over 5 years ago

    It is possible the device is not paired properly and needs to be re-paired. Just make sure you're not missing any steps below:

    From Garmin Connect Mobile app on your iPhone

    • Tap "More" >> Garmin Devices >> Select your connected device
    • Tap 3-dot icon on the upper right >> Remove Device >> Remove
    • Close the Garmin Connect Mobile app

    Go back to the main menu on your iPhone

    • Open Settings >> Bluetooth
    • Under "MY DEVICES" tap the "i" icon to the right of your Garmin device
    • Tap "Forget This Device"
    • Restart your iPhone

    Open the Garmin Connect Mobile app

    • Tap the "+" icon in the upper right
    • Select your watch from the list of Garmin devices
    • Put your Garmin watch in Bluetooth pairing mode (This varies based on device. Check your manual)
    • Tap Start on the app and the iPhone
    • When prompted with "Bluetooth Pairing Request" enter the PIN (passkey) displayed on your Garmin device
    • When iPhone displays "Pairing Complete!" tap "Done"
  • 0 over 2 years ago in reply to seilogramp

    Have tried this.  Still doesn't work