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Garmin Pay not working

I've searched the forum and seen countless issues on this topic dating back a year. I have a Fenix 5 Plus warranty replacement and cannot add Garmin Pay. Whenever i start the process in Garmin Connect it says the watch isn't connected even though it is, and to toggle Bluetooth off and on. I've done everything from uninstalling the app, resetting the watch, even trying another phone altogether. Garmin have actually agreed to replace the watch again, but I'm not convinced this is simply not just a Garmin Connect and iOS issue. Anybody still experiencing similar problems?

0 seilogramp over 4 years ago

Was the other phone you tried it on an android phone?

0 racameron13 over 4 years ago in reply to seilogramp

No, I don't have an Android phone. But tried an old iPhone 5S, and iPhone 6 and 7! It has to be the GC app and not the watch hardware as there's just too many instances of similar Garmin Pay issues I've seen for it to be a faulty watch. Unfortunately, I think it relates back to Garmin's flakey-at-best software :(

0 racameron13 over 4 years ago in reply to racameron13

Anyone from Garmin on these forums who can confirm the issue and maybe if a future GC iOS app update will resolve this?

0 racameron13 over 4 years ago

Has anyone had this issue resolved after receiving a replacement device?