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Vivoactive 3 not syncing

Former Member over 4 years ago

My vivoactive 3 is not completing syncing. I see this is a recognised issue and have followed the recommended steps of trying to sync on the app and using Garmin Express. Two cycling activities have uploaded in this way but not my steps etc. It’s a relatively minor issue but I’m on a 259 day streak with steps so would like not to lose data. Any tips welcome.

0 MacDuff_ over 4 years ago

Plug it in to a laptop to sync via garmin express. This has worked for me on my VA4 which has stopped syncing via IOS connect this past week.

0 Former Member over 4 years ago in reply to MacDuff_

Thanks - this works to upload each individual activity but the ability to sync directly to the phone app is still down.

0 MacDuff_ over 4 years ago in reply to Former Member

Try removing and reinstalling the connect app this fixed it for me . Though you also have to delete Bluetooth garmin device and reconnect as a new device when reinstalling connect.