This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

My activities doesn’t sync to garmin connects

Former Member over 5 years ago

My yesterday 14/07/2020 morning run hasn’t synced to Connects app.

I have:

1. Logged out, deleted the app, re-installed and synced, nothing happens.

2. Switched off my Apple phone, switched off the watch and switched both back on, logged in... nothing happens.

3. Disconnected blue tooth’s, re-connects and nothing happens.

4. yesterday evening I did one strength activity, it’s synced to connects app and strava. But my morning run is still not syncing.

Please advise what else I need to do?

0 Former Member over 5 years ago

I am having the same issue

0 Former Member over 5 years ago

I also have the same issue.

0 Former Member over 5 years ago

Same issue on same day.

0 Former Member over 5 years ago

This happens me every time ,so disappointed with this watch

0 seilogramp over 5 years ago

Anyone having this issue should contact Garmin Support. Meanwhile, as a workaround, if the activity is still visible on your Garmin device, connect your device with the USB cable to a computer, open the file manager, download the activity file (fit file) from the folder \GARMIN\ACTIVITY and drop it onto the Garmin import data page. Alternatively, you can sync using Garmin Express

0 KARNAS over 3 years ago

I have the same ! What can I do ? The activity is on my watch but will not synchronise to garmin connect

0 seilogramp over 3 years ago in reply to KARNAS

KARNAS said:
I have the same ! What can I do ?

To see if the activity (FIT file) is corrupt, try a manual upload to Garmin Connect Web.

How Do I Manually Upload an Activity I Recorded to Garmin Connect?

Connect your Garmin device to a computer with the Garmin USB cable
Open the drive associated with your device
Look for your FIT file by date under the \GARMIN\ACTIVITY folder
Drag and drop the file onto the Garmin Connect Import Data page

Click Import Data

If you get any message other than Import Complete, then there is a problem with the file. In that case, please attach it to this thread. We can take a look to see if it is repairable.

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a file sharing service, such as OneDrive, Google Drive, Dropbox, etc., make the file public, then paste a link to the file in your post.