Hi everyone!
So, I just got the vivosmart 4 and I'm trying to sync the device with my phone and the Connect app.
The problem is simple: after all the initial duties, the app gets stuck on the running boy, he keeps running and running and I have no clue why.
I tried update vivo software, update iOs, reset, resync multiple times etc. and now nothing else comes to my mind and the boy is still running.
Anybody any idea on how to fix it?
I thought this unusual wait maybe is due to the Garmin app trying to sync all the old health data present on the phone (i had another cheap smartband for a while), is it possible? Because if so it may take a damn while.
Other interesting stuff: if I simply restart the app the boy goes away and it looks like the setup wizard is going to continue but when I press the "next" button literally nothing happens. Stuck again.
I'm leaving it overnight, last shot, but I'll really appreciate some help!
Thanks a lot,
Cheers