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My Garmin Connect is shoving “no internet connection” even if mobile data is working excellent. How to solve this?

Former Member over 5 years ago

Does it work if you're only on Wi-Fi, not mobile data?This issue sounds familiar. More here: Garmin Connect mobile no internet

0 Former Member over 5 years ago in reply to seilogramp

Thanks for the response. It doesn't work on either Wi-Fi or mobile data. I did see your link and tried that too. Very strange because I've used successfully for years, and last night I clicked on the app and it put me back in setup mode and I get this issue, even after uninstall/reinstall...

0 seilogramp over 5 years ago in reply to Former Member

Seems like you've done all the normal fixes. When you do the setup, are you being asked to log in and add your device? I'm not seeing a lot of these complaints, which would indicate this is not a system-wide problem. Might be time to contact Garmin Support directly.

There was on update on June 23, so maybe something happened there.

0 Former Member over 5 years ago in reply to seilogramp

Yes, being asked to log in and add - then no internet prompt. Good to know, I'll reach out to support.