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I’m having sync problems still after following all the guidance to remove and download apps And re-register the device. Please can you help me

Former Member over 5 years ago

I’ve been following all the device and help content but I’m still having sync issues. I have restarted the whole device removed all apps repaired absolutely everything, but it keeps saying device is busy cannot connect

I get a green connection by the watch but nothing is actually running through no steps no activities nothing at all

please help Garmin

0 Former Member over 5 years ago

I’m having the same situation, I’ve tried everything now. I don’t know what else to to..?

0 Former Member over 5 years ago in reply to Former Member

I called Garmin they fixed it. Complex to resolve but they did a great job. Make sure you have a spare hour as you will need it.

0 Former Member over 5 years ago in reply to Former Member

Ooh fab! I’ll just give them a call then! Thanks for passing that on! And I’m glad your watch is sorted!

0 Former Member over 5 years ago in reply to Former Member

Please can you tell me what number you used. Are you in the UK?

0 Former Member over 5 years ago in reply to Former Member

Hi sorry I meant chat service. You can find it under customer support on their website