This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

My account disappeared had to create a new one, all previous data gone.

Former Member
Former Member

I went to sync my forerunner with the app after a run, the app asked me to login. I went to login, my password was not accepted. I went to forgotten password, waited 20 plus minutes for an email. No email, checked all of my spam and junk folders. Tried forgot password again, waited, nothing. Went back into Garmin app to create account, often it will recognize your email and send you a temporary password, it didn’t recognize my email and I ended up creating another account. All of my previous data, years worth, is no longer visible. Please advise on how to correct this as my account and information should be somewhere and somehow accessible.