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Timeline data not showing

Former Member over 4 years ago

Starting Tuesday midday my app no longer has any data in the timeline. Here is my screenshot for today.

It also is not showing my body battery in the app since Tuesday. What did I do wrong?

Top Replies

Former Member over 4 years ago in reply to 3189315 +1 suggested

So I called them (v long hold time be warned due to Covid remote working). And basically they didn’t know why but had me remove and reinstall the app and do the “soft” reset on my watch and about 24hrs…

All Replies

0 Former Member over 4 years ago

I’m having the same problem. It won’t record my Resting heart rate

0 3189315 over 4 years ago

The same problem for me. Who knows the solution?

0 3189315 over 4 years ago

The same problem for me. Who knows the solution?

0 Former Member over 4 years ago in reply to 3189315

So I called them (v long hold time be warned due to Covid remote working). And basically they didn’t know why but had me remove and reinstall the app and do the “soft” reset on my watch and about 24hrs later timeline data showed up...unfortunately didn’t include the missing days. But still. Good luck!

0 3189315 over 4 years ago in reply to Former Member

Thank you vergt much. I’ll try this.

0 OHCelt over 4 years ago in reply to Former Member

Sorry, didn't work for me. My HR has not uploaded any Timeline data since last Friday, even after I have re-installe the app.

0 3189315 over 4 years ago in reply to OHCelt

Finally after resetting my watch (and did settings again) the problem has been solved in my case

0 boz87 over 2 years ago

Happened to me 2 days ago it stopped all timelines at the end of an activity. Today i started the same activity for a few seconds and then stop and then save. Then it started the timelines again.