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My Garmin is uploading my rides and runs to another Strava account. I’ve reset both password on accounts but it’s still happening? Please help

Former Member over 4 years ago

When I sink my Garmin to starva it’s showing my rides and runs under a different Strava user name. So I have to manually upload to Strava

0 seilogramp over 4 years ago

I suggest re-establishing the connection using Garmin Connect Web and the strava web sites.

To reestablish the connection between Garmin and Strava follow these steps:

Go to Strava https://www.strava.com/settings/apps
In the My Apps section look for Garmin Connect then click Revoke Access
Go to Garmin Connect https://connect.garmin.com/modern/settings/accountInformation
In the Applications section look for strava then click on Disconnect
Log out of Garmin Connect Web
Go back to Strava https://www.strava.com/settings/apps
Under social connections click Connect with Garmin
Go back to https://connect.garmin.com/modern/settings/accountInformation
In the Applications section confirm Strava is connected
Additionally, you'll want to confirm that you're using the same account for Garmin Connect Web as you are for Garmin Connect Mobile
Go for a short test activity to see if all is well