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Why can I no longer add a custom workout to my Fenix 3? Comes up as “device not compatible”

Former Member over 5 years ago

Ive created workouts and synced no problem. Now I can’t sync from phone or when connected to Garmin Connect on my desktop

0 seilogramp over 5 years ago

Can you sync anything? Looks like there is no Bluetooth connection.

0 Former Member over 5 years ago in reply to seilogramp

Yes, other sync and updates are fine. Plus have had watch connected to PC via USB to try and sync that way and it comes up as no device available even when it's clearly there as an external device.

0 seilogramp over 5 years ago in reply to Former Member

I would try power cycling both the phone and device. If no joy, have a look at this Sync / Connection Troubleshooting Guide.