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Garmin Pay deleting/resubmitting card "something went wrong..."

Having trouble with Garmin Pay on connect app iOS 13.4 Quatix 6 9.0fw. Yesterday I successfully made it all the way thru the set up to add my MasterCard. I had a small hiccup when it came to the end to validate card because validating text phone # was not current. I updated my my PayPal MasterCard account info and corrected the account issue. when I returned to complete process on Connect App/Garmin Pay, I tap on the card that was previously added (MasterCard) and immediately a message pops up saying "Something went wrong To connect, toggle your phones Bluetooth off and on and try again". No option to delete card from here either.

I did this many times including : restart Connect App, restart iPhone, toggle wifi. still no luck and message is immediately shown again. so next I tried to "add card". It directs to the following screen that come up blank. That screen is blank accept for a link at bottom of screen " Is my card supported?" that just directs me to Garmin website.

Could Garmin Support or someone give me any suggestions or have had experience with this issue? FYI: Connect app and Fw up to date and card is supported.

0 seilogramp over 4 years ago

The fix, at least on the android app, has been to reinstall the GC mobile app - Garmin Pay

0 Malcyway over 4 years ago in reply to seilogramp

Raja that. For some reason mine started working again?! Mystery fix. When I woke up in morning I tried it and it worked. Only thing I can possibly thing of was when it told me to toggle Bluetooth was to toggle in Settings>Connect app>Bluetooth>Toggle. Before I was just toggling it in main iPhone settings (settings>bluetooth). Side note: still have not fully confirmed MasterCard due to disconnected old number that is somehow associated with code/send text validation option. The only other option is to call PayPal customer service which is closed indefinitely due to cover-19. Good luck and Ill keep all updated if I find out out more.