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iPhone Garmin app no showing stats after Garmin Express install

Former Member over 5 years ago

Since I installed Garmin Express the Garmin app on my iPhone won't display my high HR, won't record sleep, and measures steps but doesn't record them on the app. My weekly challenge steps are 0. Was it the Garmin Express install that has caused this, or is it just a coincidence? Anyone else experienced this??

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6155777 over 5 years ago +1 verified

Solved my problem. Seems I had setup two Garmin accounts and confused my watch. I found the solution in the Garmin Support Centre article:

Data is Missing from My Garmin Account After Syncing

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+1 6155777 over 5 years ago

Solved my problem. Seems I had setup two Garmin accounts and confused my watch. I found the solution in the Garmin Support Centre article:

Data is Missing from My Garmin Account After Syncing

0 seilogramp over 5 years ago in reply to 6155777

Thanks for that. https://support.garmin.com/en-US/?faq=43TQ7cJu2OA2xpAmeUneM6

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