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Redundancies of synchronization when Garmin connect writes on Apple Health

FredAntoine
over 5 years ago

Since beginning of February, Garmin connects records  several times on Apple Health the same activity and therefore my daily activity running and walking (average km/day) is between 100Km and 1600 km/day.
Yet on Garmin Connect there’s no dupplicate.

How can I fix that ?

Fenix 6X Pro with 6.00 on beg Feb, 6.10 on Feb 15th and 8.10 now

Thanks

  • 0 over 5 years ago

    This is an issue many of us have been reporting to Garmin for months. Promised fixes have never worked. 

    I urge you to log a ticket with their support desk. It will likely achieve nothing, but I’m afraid us talking about it on here will achieve even less. They know it’s an issue, they’ve known about it for nearly a year. They either don’t care or aren’t competent. Neither reflects well on them. 

  • 0 over 5 years ago in reply to lj50

    Thanks. I know that I have to expect NOTHING from Garmin on this bug before a long time as long as they want to fix it.