Doesn’t sync, has errors all the time, the odd time it does sync it actually doesn’t!! Error 502..... error 502..... and so it continues. Loads of (hundreds) other bad reviews on the Garmin Amazon app. Maybe it’s an amazon issue... but they are both in bed together, watch will have to go back if not sorted pretty pronto.
same probleme here.
I have sent a report to Amazon through the app page on the store.
The problem is flag under the Alpha 21.71, if this is an issue at Garmin side it should be take into account by the…
Same problem on Vivosctive 4. Diwnliaded pkaylust disappeared, couldn't Browse to re-dowmload for 2 days, then managed to connect and re-dowload... but then the next day the music playlists disappeared…
Any progress update on this issue as it seems to be affecting every Garmin watch owner that uses Amazon music to download onto their watch?
Same here - on a Fenix 7X. Tried all the steps above that you have as well. Finally giving up and going for a run with zero music. 
Last week I had my phone screen fixed and they wiped everything so I had to reinstall everything from my backup. Not sure if that had anything to do with it. I just had four offline Amazon Musis playlists on my phone but I noticed at least one of the playlists had vanished earlier this week. Just now I only had one playlist on my phone. It was the process of syncing that seemed to make that final playlist also vanish. Very frustrating!
