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Inaccurate calorie output for vivosmart 4. Changing step goals from what is previously set and step count changing figures

Former Member over 5 years ago

My vivosmart4 is acting weird today. Firstly, step count and active minutes are recording abnormally high calorie output. Secondly, step goal keeps switching from 5,000 to 10,000 then back to 5,000. Thirdly I reached my step goal. Then after a few minutes, I didn’t, then I reached again. I tried to reset and sync my watch and phone several times bit to no avail. It still is acting weird. It is getting frustrating. I used to have a Fitbit but switched to Garmin. But I am experiencing so many problems with my Garmin. It makes me think of switching back to Fitbit