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Most recent activity is not syncing with my Garmin connect

The run has logged on my forerunner 35 and it appears in the activity records but doesn't appear in my Garmin Connect and therefore also not Strava. I've checked and my forerunner isl inked to connect. Steps I've followed so far, restarting the e=device, force closing the app, turning bluetooth on and off, checked bluetooth sharing options after IOS upgrade,..... nothing is working. The activity is still not syncing to Connect. I've also gone in via my laptop but it doesn't show on desktop version either. Can anyone help?

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