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RE: Every time I start the app it asks me if I have a device to connect

Former Member over 5 years ago

Yes, I have the same issue on my iPhone this morning and I'm very concerned that if I answer the "new' device questions that it will wipe out how I've had my Garmin Fenix3 configured for over 2 years.

0 8622717 over 3 years ago

Any answers on this? Having issues with this currently…. 3 years later…

0 GarBurnt over 3 years ago in reply to 8622717

Yes, same issue here since a few days:
Iphone SE (2018), fenix 5+
I simply say 'skip' or 'cancel' but it is annoying.

0 KLAplin over 3 years ago in reply to GarBurnt

Exactly the same problem for me with the same iphone and a Vivoactive 4s. Just been doing this for a week or so, but as GarBurnt says it is annoying

0 S.M.R. over 3 years ago in reply to KLAplin

What if you "forget" the device on Bluetooth

Delete the GC app from Phone completely

Restart both devices (Long power down restart on Watch)

Reinstall and login to GC App

Select Pair on the watch.

This helped me with lots of niggles on my device / BT connection

0 agfabel over 3 years ago in reply to GarBurnt

I’m having the same issue with the fenix 5, I also noticed that it’s erasing all my records. Went for a walk the other day and it informed me I’d set a new mile record of 25 min…

0 camomma over 3 years ago in reply to agfabel

I, too, have the Fenix 5S and this is happening to me! Super annoying. Are there any answers as to why this is happening?

0 JennyBell10 over 3 years ago

I’ve been experiencing that same problem for about a month now. My records seem to have been erased because yesterday morning it told me it was my fastest mile which I know for a fact it wasn’t. Why isn’t Garmin responding to this problem?

0 Josh over 3 years ago

This happens on my moms Venu 2 Plus too.