This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Vivosmart 3 step count forgetting.

Former Member
Former Member

My Vivosmart 3 has twice turned itself off/reset. Upon restarting the time is wrong temporarily and that days step count has been forgotten. E.g. today I was on 12,000 steps and now I am on 110 steps. Very frustrating. It is connected to an IPad as I don’t have a smartphone. Any ideas? Thank you.