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Garmin Connect forgetting fenix chronos, edge 530 and smart scale devices

Former Member
Former Member

I have a Fenix Chronos, Edge 530 and Smart Scale.

Since upgrading to iOS 13 the app continually forgets all of my devices. I cannot add them back when trying to use the app. I get the following error message when trying to pair my watch: "Pairing your chronos device - Searching ... We are having some trouble locating your device" then the installer times out.\

I have done all the usual troubleshooting (reset, reinstall, etc.) and nothing is working. All other Bluetooth devices are working fine with my iPhone (iPhone X). Has anyone come across this who can assist?