Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

steps not syncing to apple health

thbrod
over 5 years ago

since Monday noon it seems that step count is not transferred to apple health any more.

other metrics like stairs still show up.

I did not do any changes / updates.  Running iOS13.2.3. on iPhone XR Mobile Connect 4.25.1.1

I did all "common" things on iPhone like delete and reinstalled app, reset iPhone (long power button press), cleaned up health data (was already 750MB) collected over all the years.

i had this already over a year ago, it happened on its own and was fixed by itself.... Are there more people affected? Could this be related to the True Up glitch? Is Garmin screwing up their servers again ?

  • 0 over 5 years ago

    I just got an iPhone XR as well and I keep having to reinstall the entire connect app... the app logs me out by itself and then I have to reinstall all my devices... I don’t understand why it’s doing this now...