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Issue with MyFitnessPal sync to GarminConnect

Former Member over 5 years ago

Up until a couple of days ago my workouts were syncing fine through to MFP in terms of calorie expenditure etc.

For some reason this has stopped working and now it won't sync through from either app.

I had a quick look on the forum/online etc. and saw some advice to disconnect it, re-install both apps, which I did and now I can't connect them again either from garminconnect or MFP, it won't work from my iphone or from the laptop/websites.

I have logged it with Garmin Support but that is about as useful as sticking my head in a blender - not had any sort of response.

Any advice would be appreciated.

0 fallingrock over 5 years ago

I've been having a problem with rides, tracked on my Edge 1030, not getting pushed to MFP ... Garmin told me to contact MFP. MFP said it was a known issue and they are working on it.

FWIW: In my experience, most problems ARE resolved by disconnecting GC & MFP, but there's never been a need to uninstall & reinstall either app.

0 Former Member over 5 years ago in reply to fallingrock

Thanks for your thoughts. May I ask, how long ago did MFP say "they were working on it"?

I have also had an issue tonight on GC where my steps etc. were tracked but the run I completed wasn't. It recognises a run in the history on the watch itself but doesn't track through as a completed run. I tried manually loading the .fit file through the Laptop but said there was an issue. Got to love technology at times!!!!

Garmin connect have come back to me explaining steps of how to connect MFP and GC which I obviously know but it still isn;t working.