This discussion has been locked.

You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Garmin edge 810 connection issue

Former Member over 5 years ago

Garmin connect says device connection error when I try to sync my edge 810. I have an iPhone 11pro on IOS 13.2.2.

Top Replies

Garmin-Matthew over 5 years ago +1 verified

We are aware of the issue with the Edge 510/810 and not syncing. We are working on a resolution and I will provide an update when one is available. The current workaround is to sync with Garmin Express…
Garmin-Matthew over 5 years ago +4 verified

UPDATE - We have identified the issue and the fix has been submitted to Apple. This fix will come in the next Garmin Connect Mobile update (4.25.1) and is scheduled to be released by next week.

All Replies

0 Former Member over 5 years ago in reply to KarlRivett

I have also updated the app to 4.25.1 this morning, the syncing problem is still present.

0 Former Member over 5 years ago

Still a problem with my 510. When will a fix come? Garmin Express is not a work around as that corrupts the device and requires an entire clean and reload of the 510. Fix this or my a Garmin is bound for the trash and will not be replaced with another Garmin.