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Every time I restart my phone I have to Login In and Reconnect Devices

Former Member over 5 years ago

Running iOS 13.2.2. Connect App is updated to 4.24.2.2.

For the last week every time I turn on my iPhone I have to re-Log In to Connect and reconnect all my devices (Fenix 5x & Vivosport.) Is this an issue with a Garmin update or a Apple Update? I have deleted the App and re-installed it. Still the same issue.

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0 Former Member over 5 years ago in reply to Former Member

Same here. iphone x and vivomove luxe

It’s so ridiculous. After having it as a christmas present and someone spending much more than I would have wanted on an item that doesn’t actually do what it says on the tin - it’s outrageous. Terrible connection and the fact that if you run out of battery on your iphone you need to re-set on GC from scratch! crazy!!

0 joelnx over 5 years ago

Same problem here. Garmin connect application on iOS 13 welcomes me and asks me to sign in each time i start the app. Then prompts me to set up my “new” three months old fr245. How can we get rid of this silly process? I am not sure but i guess it has started with new software (4.00) because i rarely had this problem previously.

0 TurtlesAllTheWayDown99 over 5 years ago

Same here, every time I restart my phone.

0 Former Member over 5 years ago

Same here! What kind of developers are doing stuff like this?

0 Former Member over 5 years ago

I don't understand why there is no message from Garmin.

Is someone open a case ?

Thanks

0 Former Member over 5 years ago

I have the same issue. Garmin Forerunner 945 with iOS 13.3

0 Former Member over 5 years ago

Hello Garmin team this is a big problem across all your devices. Can you please response to the community so we can understand what you are doing to resolve the issue?

0 brunnerthomas over 5 years ago

Same here with Edge 530. Fenix 6 Sapphire is fine

0 Former Member over 5 years ago

Hi.

I’ve same issue with Garmin Venu and Garmin 1030.

I’ve contact Garmin, but they say that they never heard about this problem!!!! Ridiculous, I send them link with this thread, so maybe they start to undestance that the problem is bigger of they suppose.

Any way I’ve tried to close wifi and made a hard reset of my iPhone XS Max ios 13.3, afther the restart I Found my Venu and my Edge 1030 ready to use in Garmin Connect.

I’ve try also the normale shotdown of the device, twice with system, without any problem of re-paring device.

Best Regards

0 Former Member over 5 years ago

Same issue. Thinking of getting a different tracker brand. This is so annoying!!