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Heart rate detail within iOS app

Is anybody having issues with heart rate readings in the iOS connect app? I see the reading on the first page when opening the app, but when I click on the heart rate widget, there are no details but a message that says “ sync your device to see today’s timeline”. This just started today

Top Replies

1442661 over 5 years ago +3 suggested

I am having the issue, too. I have rebooted my iPHone and the Vivosmart HR. This is new. It has worked fine for the past few months. GArmin Connect on my Macbook works fine.
Former Member over 5 years ago +2 suggested

I am having the issue
7248422 over 5 years ago +2 suggested

Yes me too! Exactly the same. Just started today.

All Replies

0 9676716 over 5 years ago

The issue has been fixed and I can confirm that it is resolved on my phone.

From an email Garmin sent me:

Thank you for your patience in the recent investigations into the troubles you have had with the Garmin Connect Mobile app.

I am happy to report that it has been a fix released that has resolved the problem with your Heart Rate Data so you can again

see it in today's timeline.

There is nothing you need to do as this was a fix that was applied on our side to resolve the problem.

Thank you for choosing Garmin

0 Gadams99 over 5 years ago

If anyone with an iPhone is still having issues with this turn your phone off and back on. It resolved the issue for me

0 Former Member over 5 years ago

The heart rate graph is working again for my Forerunner 235!