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Fenix 5 connected to but not syncing current activities to Garmin Connect App

Former Member over 5 years ago

For those questioning if this is an iOS update or a Garmin update that’s caused the issue: it definitely started for me immediately after my current Garmin update and before my current iOS update this is DEFINITELY a Garmin issue.

THIS SOLUTION DOES NOT FIX THE APP SYNC ISSUE BUT it does sync your activities to Garmin. Simply plug your watch into your laptop and sync with Garmin Express app.

Here’s what I’m experiencing:

1) My Fenix 5 is connected to Garmin Connect app on my iPhone phone but my recent activities won’t sync. I’ve tried all the suggested fixes with no luck.

2) This is a brand new issue for me since my Connect app updated to version 4.24 on 10/17/2019. It was working fine with the past version of connect when my iOS version was 13.1.2 and stopped working after the Garmin Connect update.

0 Traveller over 5 years ago

This like several others appears to be a duplicate thread about the same issue we are all facing (and tearing our hair out over). It’s worth looking at the older thread for work arounds:

forums.garmin.com/.../unable-to-syncing-after-update-to-ios-13-1-3

0 Former Member over 5 years ago

This is 100% my issue and although there are lots of threads on this all from users, what has garmin a response been? I have seen nothing from the company!!! Anyone else?