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"Unable to Connect - We are experiencing server connectivity issues. Try again later."

Former Member
Former Member

I keep getting this notification when I try to sign in on the Garmin Connect APP and website. I had a friend try to sign in using the same Wi-Fi router and was able to access immediately. Just seems to be my account experiencing these issues? Any tips on how to gain access?

  • Former Member
    0 Former Member over 5 years ago

    I’ve got the same problem. 

  • Former Member
    0 Former Member over 5 years ago

    Same here .... new Vivoactive 3, want to set it up, new phone with iOS 13.1,  no ‘server connectivity’

  • Former Member
    0 Former Member over 5 years ago

    Same problem.  Have been on Garmin connect for 3 years ..... new Vivoactive 3 and newly installed iOS on my iPhone.  Can’t connect.  

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Did you figure it out ?

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Not yet. Have emailed Garmin directly and no reply. A little frustrating as I just got a new Forerunner 945 last month and wanting to analyze my training data.

  • Former Member
    0 Former Member over 5 years ago in reply to Former Member

    Same problem here. Still can’t log in. I’m a new user so its really frustrating to wait because I want to get to know vivoactive 4s fully! 

  • Former Member
    0 Former Member over 5 years ago

    Same here...

  • Former Member
    0 Former Member over 5 years ago

    Since I’ve updated My phone to iOS13 I got the same problem.

    I’m also not able to log in. 
    I can however change my password, and even if I put in the wrong password to my account it will tell me it is incorrect. 
    As soon as I put in the right account details it will give me this error.

    I’ve tried to change some settings in the iOS, restarting my phone, reinstalled the app.. but still no luck so far. 

    I also emailed Garmin about this matter earlier last week, but they haven’t got back to me so far. 

    really a shameful situation for a company that’s producing “smart” products. 


    ill update you all if something changes at my end 

  • Former Member
    0 Former Member over 5 years ago

    I've already try in iOS before 13.1, try with the 13.1 update. I've already tried in other android, on web, and i get this same message every time. I'm waiting for an answer from Garmin. Thank you

  • Former Member
    0 Former Member over 5 years ago

    I've already try in iOS before 13.1, try with the 13.1 update. I've already tried in other android, on web, and i get this same message every time. I'm waiting for an answer from Garmin. Thank you