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The iPhone is not receiving data from the Vivoactive 3 watch

Former Member over 5 years ago

The iPhone is not receiving data from the Vivoactive 3 for the last 4 days all of a sudden. I’ve deleted the app and reinstalled it but the error message I receive is Server Connection Error. What should I do next?

0 Former Member over 5 years ago

Does the watch need updates?

0 Former Member over 5 years ago in reply to Former Member

Thanks for your suggestion. The watch is up to date. It started working again when I managed to switch it off and back on again- thankfully!!