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Vivoactive 3 no longer receives text notifications since the iOS 13 update.

Former Member over 5 years ago

Can’t get text messages from my phone. It does show if I have an active phone call but I don’t receive any notifications from text messages. I’ve tried everything and have had zero luck. My watch did do an update today but it still doesn’t work.

Top Replies

Former Member over 5 years ago in reply to Former Member +2

I am having the same problem. Surely Garmin will update the app soon to resolve this. Unless it is a new privacy setting by Apple.
Former Member over 5 years ago in reply to Former Member +1

Still not working

All Replies

0 alindley over 5 years ago

Just out of curiosity, when iOS 13 asked you if you wanted to grant Garmin Connect access to Bluetooth did you say yes or no?

0 Former Member over 5 years ago in reply to alindley

Well I have figured out what’s going on. I usually have my phone set so I get a notification on my screen but the message content does not show.

settings > notifications > show previews

if it’s set to always or when unlocked the messages get to my watch. I am unsure what the settings were before the iOS update but something definitely changed. It’s working now so I guess this is the fix. This update changed many settings for apps that are very important. I lost background app refresh to an app that calls me out as a first responder. These updates can be a real pain.

0 Former Member over 5 years ago in reply to Former Member

I am having the same problem. Surely Garmin will update the app soon to resolve this. Unless it is a new privacy setting by Apple.

0 Former Member over 5 years ago

Same issue here!

0 Former Member over 5 years ago

Same issue here!

0 alindley over 5 years ago in reply to Former Member

Have you followed all the steps in this support article from Garmin?

support.garmin.com/.../

0 Former Member over 5 years ago in reply to Former Member

For iPhone go to settings then notifications and scroll down to messages. Then go to show previews and make sure it says Always (default). That should work. I’ve been messing with it for two days and finally figured it out for mine.

0 Former Member over 5 years ago in reply to Former Member

Finally someone figured this out! It was driving me crazy. Thank you very much for signing in with the solution. Mine works now too

0 Former Member over 5 years ago in reply to Former Member

I had the same problem, this fixed it for me. "When Unlocked" seems to work as well, there must be something different about the "never" setting

0 Former Member over 5 years ago

Same Issue here. Hope Garmin uddate software