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Weight bugs with latest update

Former Member over 5 years ago

This morning I updated the mobile app to version 4.23.0.22. The weight function no longer works. I entered today's weight for today and it overwrote the previous day's weight. Today still shows no entry for weight. Now I can neither edit the figure for yesterday nor enter a result for today. I tried entering correct numbers on Garmin Connect, but that isn't working either.

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0 ArserHsieh over 5 years ago

Hello Everyone,

I solved, as long as the password is changed on the Garmin Connect (web), the problem will be solved by logging in with the new password.

You can try logging out at APP and then logging in.

0 Miki73e over 5 years ago

My data sync via garmin index and it works right but if I select fat data or either, app still continue to show weight data

0 Former Member over 5 years ago

Same with me. I tried to reinstall it change my password etc but still no go!

0 Former Member over 5 years ago in reply to ArserHsieh

I tried this but it hasn't fixed mine

0 Former Member over 5 years ago

Same with me. I tried to reinstall it change my password etc but still no go!

0 ArserHsieh over 5 years ago in reply to Former Member

I recommend contacting customer support to open a ticket.

0 JohnInWellington over 5 years ago

I can't enter a weight for today but can for yesterday. It's possibly a timezone error -- being in New Zealand we are ahead of most of the world and I suspect the app thinks I am entering a date in the future.

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Something went wrong. Try again.

0 Former Member over 5 years ago

Yup mines the same. Can enter weight for yesterday but can’t enter weight for today.