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Ipad mini 5th gen GCM error "Your Garmin device uses bluetooth smart technology to sync data to mobile devices. Unfourtunately, your phone is not compatible"

Former Member
Former Member

Trying to add/pair Forerunner 735XT and a 630 with a new iPad mini 5th gen. It's working on a iPhone 8 which with same iOS version, same bluetooth version and same GCM version. However on the iPad mini when selecting the device version to add in GCM I'm getting error "Your Garmin device uses bluetooth smart technology to sync data to mobile devices. Unfourtunately, your phone is not compatible." turning bluetooth off GCM sense it's not activated, turning it on getter error above again. Anyone else with the same problem? Is it a GCM app issue or could it be an issue with the iPad? Any suggestons on how to solve it? Have tried to reinstall app and restart ipad bluetooth disabled as suggested in other posts.


Versions on both iPhone 8 and iPad mini 5th gen:
iOS: 12.3.1 (16F203)
GCM version: 4.20.0.14