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Live Track Bug - 4.19 Update

DavisClark
over 6 years ago

Hello Everyone!

        There was a new update that came out 3 days ago (May 28, 2019). Has anybody still having the Problem with the Live Track issue? When you start your ride, your Live track automatically tells Strava (If you have it enabled)  to send its beacon to your contacts? It shows "Live Track Failed" on your Garmin device or your contact gets the link and it says "Status Activity Not Started".  I am still currently having that same problem on my Edge 1000. I always use the Live Track because my Parents wants to see where I am going, Without this feature my parents are very apprehensive of where I am at  while Mountain Biking. Makes me feel like I can't ride anywhere by myself just in case something happens. This is a very crucial feature for my safety and my parents safety. 

I've tried:

- Deleting the App, then Reinstalling it.

- Unpaired the Bluetooth between the my IPhone and the Garmin, and repaired it.

- Restart the whole Garmin

- Updated the Garmin using Garmin Express.

All of the options have failed/didn't work.

  • Please reply if it is working or  discuss more about this bug.
  • Hopefully this issue will be fixed as soon as possible.  

                                                                                                                                                                                                                                                               Thank You!

UPDATE: Strava Beacon Livetrack is now working as of May 14, 2020

  • 0 over 6 years ago

    Same here with Edge 820. This is so annoying.

    No information from Garmin.

  • 0 over 6 years ago

    What I had to do was reset the connections. I used to have it post to Twitter and send to a contact and then with the newest 4.19 I had to just turn everything off and turn it back on. Like the Strava Beacon, I had to turn it off, wait a few seconds, turn it back on, then it kicked me to Strava to redo it. So far I'm 2/2 since the 4.19

  • Former Member
    0 Former Member over 6 years ago

    I'm still getting "Network Connection Error" on the LIveTrack session screen. No tracking possible from the link, and when you end, save and upload the ride, the link says LiveTrack has stopped but the activity wasn't finished or something.

  • 0 over 6 years ago

    Having the same problem with a Edge 520+, never seem to get a Garmin to work as it should!

  • 0 over 6 years ago

    I am continuing to have LiveTrack problems.  735xt on iOS.  AutoStart is very unreliable.  I have been active daily, and it works maybe one-in-ten times.  I have gone through the steps of deleting/reinstalling the Garmin Connect app, factory reset 735xt, paired bluetooth multiple times.  Sometimes I can get LiveTrack to autostart if I reset Bluetooth, but that might be for one session which is unacceptable.

  • 0 over 6 years ago

    me too, I used to have no problems, now with the much new Edge 820, I can't get it to work.

  • 0 over 6 years ago

    Still not working. Crickets from Garmin. Not interested in fixing this security feature?

    Did a ride today and after about 1km I only got the message that LiveTrack failed for whatever reason. And no, my LTE was working and Edge and iPhone had a stable bluetooth connection.

  • 0 over 5 years ago

    ... using edge 520 with an iphone. used to work fine. no livetrack even though bluetooth connection to phone working just fine and transmitting all kinds of other data (e.g., text messages while riding, uploading ride information, etc.). very, very frustrating. this is a SAFETY issue. does someone really need to get hurt first before this gets the proper attention that it deserves?!

  • +1 over 5 years ago

    UPDATED: Garmin Just Updated there app 4.20 today (June 27, 2019) and the LiveTrack issue has been fixed. I tried starting my ride on my Garmin and couple minutes later it doesn’t show “Network Connection Error”. And on the Strava link it finally works!! 

  • 0 over 5 years ago

    Problem IS NOT FIXED...  I tried today and it's still not working  GARMIN DO YOU EVEN BOTHER TO TEST ANYTHING BEFORE YOU DO AN UPDATE??? IF YOUR ASSOCIATES USED YOUR PRODUCTS I WOULD THINK THEY WOULD BE LETTING KNOW THERE ARE ISSUES