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What happened to LiveTrack extended sessions?

lairdo
over 6 years ago

Seems to have disappeared in the past few days on iOS. Anyone know? (Yes, I am aware LT has had issues for a year, but this feature worked pretty well until this last week.)

  • 0 over 6 years ago

    This has just started happening for me too (Vivoactive 3 music). Shame after the live track feature FINALLY working again after months now my other half clicks on the email and is told "this track does not exist or is canceled".

    The live track feature is the reason I went with Garmin and it seems to be dodgy as hell. Wondering if I'd be better giving up and going somewhere else :(

  • 0 over 6 years ago in reply to Edonald774

    still not working and still no reply from Garmin. This is ***. Since the day I bought this bloody thing there have been issues and the customer service and support sucks. Garmin get your act together.

  • 0 over 6 years ago in reply to Edonald774

    It started working again for me. I have not tried auto start for a while, but I used a IQ field to put a start live track reminder to get me to go to the app before I run. Extended track is working again and the slider is on the screen once I hit start. My wife reports she is getting the emails and the link is working. 

  • 0 over 6 years ago in reply to lairdo

    it worked yesterday afternoon and then today isn't working again.

    Autostart has been working fine for me, it's just that the email goes out and you click on it it says it's ended.

    How did you do the IQ field, I might try that.

    Getting annoyed now, I switched from fitbit because I wanted this feature but I am not impressed with how often stuff doesn't work with garmin and the fact they basically ignore customers. 

    Fitbit would have answered us within an hour and bent over backwards to fix things.

  • 0 over 5 years ago

    I'm having a similar issue with the VA3 w/ music.

    Livetrack emails are being sent but link is dead: "Session has ended" 
    Even with Extended live track enabled.