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Fenix 5 fails to recognize data from HRM tri

I am facing some issues while using the HRM tri without my Fenix 5.

When the activity is stored, the data is downloaded from the band, but fenix 5 doesn’t shows the activity with the right calories, active calories aren´t counted in the watch and the activity is synched to Garmin connect, but I must log another activity to rightly count all the active calories.

As I am using this while doing jiu jitsu, I´ve built a new customized activity.

Any thoughts???

0 Former Member over 5 years ago

Had the same problem today but with the HRM Run4. All the running metrics were missing. The same with Stryd Data, all missing.