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Auto Start LiveTrack - not functioning

Former Member over 6 years ago

Found this with the new 4.18 update.

Previously from the menu I could activate the auto feature, back out and it would save that preference, then the app would auto track with each start of my Edge. Now after the update, I turn on the feature along with selecting the Strava beacon option, back out and the changes made are not saved.

To get the auto to work, I've found that I have to keep the menu open with buttons activated, then start my ride.

What is the point of selecting auto start if the app/menu has to be open on the phone at the same time? Defeats the purpose....

Has anyone else run into this, or have a possible work around?

Thanks

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0 Former Member over 6 years ago in reply to 26.2man_

I chose Garmin over some other options as I assumed it would be a mature and well established platform, but so far it's been a very poor experience. LiveTrack and activity syncing to HealthKit were two of the features I needed from a bike computer, and my 520 Plus hasn't been able to do either at all so far.

0 Andy08131981 over 6 years ago in reply to Garmin-Matthew

Tried that but live track still will not start

0 runningfan97 over 6 years ago in reply to 26.2man_

From a status "working from time to time" to "livetrack starting but not sending mails" now to "not working at all, just doing nothing".

Very frustrating and very bad customer service.

0 Former Member over 6 years ago in reply to runningfan97

It's time to start leaving reviews that the public can see. I bought mine recently and wrongly assumed something as fundamental as this would just work.

0 runningfan97 over 6 years ago in reply to Former Member

Good idea. What do you suggest? Amazon?

0 RobCuadro over 6 years ago in reply to Paulw101

That is odd. Mine works just fine as long as the app is running in the background. and I also have strava beacon active too

0 achatzil over 6 years ago

If i Turn off WiFi before starting any activity (both from phone and Garmin device) Auto Live Track starts. I will check it again tomorrow with Edge 1030

0 Former Member over 6 years ago

Garmin needs to fix their LiveTrack Strava Auto-Start Beacon!!!!! Still not working and problem is with Garmin Connect after the most recent update. . . agree with all comments below. . . this is a safety feature that using Text (not email); should not have to turn off wifi etc and manually start it either. Fix it now!

0 Former Member over 6 years ago

Need to fix Strava Beacon feature auto start. . . now longer works via Garmin Connect app after recent update; still not fixed; its a safety feature!!!

0 achatzil over 6 years ago in reply to achatzil

It’s works also with Edge 1030.