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Connect mobile app and IQ store faces

Hi. I installed today 2 faces from the store - one from Garmin and another one. Played with the other one, changed settings succesfully using the connect mobile app (hitting the save button worked flawlesly). After some hours wanted to post a review for the face and did not manage to succeed using the mobile app. However I logged in using the computer version and it was ok. Some hours later wanted to change something again in the watch face and after pressing the save button I only got a message if I want to open “outside garmin mobile app”. Cancel or OK and OK is leading to opening a Safari page of the settings. The Save button there however leads to o .bin file icon.
The same is happening with the Garmin face, so it must be related to the app? Have closed the app and restart it, have restarted the phone (iphone). Don’t want to uninstall the app and reinstall it as I think I may lose all data.
Any help would be appreciated.
Dan
  • Following a user's advice, I/ve nstalled Garmin Express on my Mac and it worked. But now I have a weird issue with notifications icon shown on the watch face - it's the UltraSlim. I don't know where the face sees the notification count but it seems I cannot escape. Syncing with my phone does't help. Will wait until tomorrow to see maybe it'll go away.
    Anyway, weird issue with the Mobile Connect app..... It worked ok and suddenly it stopped working.
    Was an update done earlier today?
  • There was an update to mobile connect on iOS recently, maybe something broke.
    Try:
    - sync your watch using express on PC
    - deinstall mobile connect on iPhone
    - reinstall mobile connect (you have to pair your watch again)

    regarding notifications:
    all 3rd party watch faces show the count of unread notifications that the watch provides using an API
    if you can't dismiss notifications with mobile app, it'S an issue with mobile app and your watch
    please install native notifications widget on your watch, you can dismiss notifications from the widget (this worked for other users with same problem)

    regards