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Livetrack Autostart has ceased to work

Johneed
over 6 years ago
From the last couple of weeks I now just get a 'Livetrack Failed' message on my 520 whenever I start recording a ride. Can start manually. I have posted this on the 520 forum - Garmin support please respond Shawn-Garmin. Thanks. Using an iPhone 8.
(When working and setup correctly Connect would previously autostart livetrack without having to go into phone and activate to run manually)
  • 0 over 6 years ago
    Stopped working again (using Auto Start Mode) - not sending emails even though everything setup correctly and Connect gave a notification on phone that LiveTrack in Progress.

    This all worked well before the GCM Contacts Update - VERY FRUSTRATING!!!
    Does this mean Incident Detection will be similarly unreliable now?

    iPhone 8, Edge 1030
  • 0 over 6 years ago
    Agree that this problem seemed to begin with the GCM Contacts update. I'm using an iPhone SE and a Garmin 520 Plus. so here's what I did:

    1. Connected the Garmin 520 Plus to Garmin Express and applied the latest software update
    2. Went into GCM and toggled LiveTrack Off and then On again.
    3. Connected the Garmin to GCM, and started a dummy ride. The Garmin showed 'LiveTrack started' and my phone indicated that a Strava Beacon text had been sent. My safety contact could see both on her phone, so that's good.
    4. Now here's where it gets weird: When I stopped and discarded the dummy ride, the Garmin showed 'LiveTrack failed' at first, and then 'LiveTrack ended' about 30 seconds later. When my safety contact looks at the LiveTrack email from Garmin - which my settings say should be good for 24 hours - she sees a map of the African continent. I'm in northern California.

    WTF?

  • 0 over 6 years ago
    Have downloaded the latest version, after the issues with the elevation plot disappearing, thankfully now fixed. But autostart for livetrack now not working. I move the slider over to switch it on, then leave that screen to look at something else and when I go back, it has switched itself off! Livetrack works when I manually start, but really would like the autostart, in case I forget.

    Anybody, any clues?
    Thank you