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Connect app tiles disappearing

Former Member over 6 years ago

Started 2 days ago, the heart rate, intensity, etc etc tiles on the app home page kept disappearing one by one. Tried to uninstall/reinstall but didn’t help.

Additionally, the heart rate only displays low and not high.

edit: I have a Fenix 5x and iOS 12.1.2

0 Former Member over 6 years ago

Good Morning. I have also observed this problem, subsequent to the "Server Maintenance (SM)" that happened yesterday (01/06/19). Prior to the SM, all of the tiles appeared in "My Day", however, now the "Intensity" has totally disappeared from ALL areas of the My Day section. The Intensity still appears on my F5x and the GC website, but NOT in the GCM App! Here are the things I tried to resolve this: Edited My Day numerous times and saving after each attempt, Syncing and re-syncing, Force closed the GCM App and restarted it, Deleted the GCM App and downloaded and re-installed it, ALL of these attempts did NOT resolve the issue!

iOS GCM App version #4.13.2.1 (No updates pending)

Is anyone else having this problem?

0 Former Member over 6 years ago

same problem here - Intensity Minutes have disappeared from my day even though I have them set - looks like a bug.

0 Bernhard_Winter over 6 years ago

hey, same here. edit my day button missing. enter weight button missing. sometimes the edit button appears again, but a lot of duplicates in the list.
strange enough, I got the app running on two phones (company and private), on the iphone x, everything is fine, on the iphone 7, it is screwed up while both are logged in the same account....

0 Bernhard_Winter over 6 years ago

uninstalling and reinstalling the app seemed to have helped for now....