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connect app not synching to Apple health

hello

just wondering if anyone has successfully got their Garmin connect data synching with apple
health app. I finally managed to get connect as a source in the health app thanks to a post on here but it’s still not synching the data. I had to create a new Garmin account for it to appear as a source but have then logged in with my original account. This was a known issue a few months back but there’s been no updates since. I have the latest OS and version of the connect app.

Any help is appreciated as I really want to have one source for all my exercise and don’t want to wear both my Apple Watch and Garmin when I’m out running.

TIA

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0 epizarroi over 6 years ago

Hello, same here, but GSC doesn’t show on the Apple Health App sources. How did you add it to the sources? I tried creating a new account but didn’t work. Thanks

0 Former Member over 6 years ago

Same here, no sign of connect in sources???

0 Former Member over 5 years ago

Did anyone here get this resolved? I tried getting in touch with customer support but was told this thread was irrelevant as it's 5 months old. I was also told to go to Apple for support, because the Apple Health app "pulls" data from the Garmin Connect app, and the activity data was in there OK.

It felt like I was being basically told to go away, without any kind of attempt to investigate the problem. A quick check of the HealthKit API suggests that the Health app doesn't at all "pull" data from 3rd party apps, but the 3rd party app itself must use HealthKit to post across its activities. Something which other apps are managing to do just fine.

0 j_wardy over 5 years ago

Try hitting the refresh / sync button in GC Mobile, then it should send the data you've selected over.

0 Labronico over 5 years ago

Apple health sync works perfectly for me. I’ve had issues in the past for the sleep logging but that’s it. I know others that have no issues at all.

0 Former Member over 5 years ago in reply to Labronico

After a round of factory resetting the Garmin, logging out of and uninstalling Connect, creating new accounts to make the Source appear in the Health app, and logging back in and resyncing multiple times, the Activities appear in Health and Activity app.

Did a new ride this morning and nothing has gone across again. It's just plain buggy and unreliable. Same as the LiveTrack. Really not impressed as I assumed Garmin would have basic things like this nailed.

Oh, and the cycling activities that did post across were set by Garmin as Walking+Running activities. So they can't even get that right.

0 Former Member over 4 years ago

I know this post is two years old, but it’s still a problem

0 6510466 over 4 years ago in reply to Former Member

Yup. Just googling for a solution and found this. Still a problem. It’s syncing with Komoot and another fitness app I use, but not the iOS Health app, although other information is.... the patchyness is infuriating.

0 buggysallo over 3 years ago

No. I’ve been trying for at least 3 years. Very frustrating!!!