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Fenix 5 losing BT connection

Former Member over 6 years ago

Getting quite common drop outs of connection between my F5 and my i7+ (ios12.1) - Only way I can get it back is normally go to "Pair Phone" on the watch and it reconnects. Started sporadically but now once a day at least. Anyone else seen this - going to try reset network settings now

0 EV over 6 years ago

Same here. If I turn off iPhone Bluetooth and the watch’s Bluetooth and close the app, I can generally re-establish the connection, although I sometimes have to try a few times for it to “take.” It seems to be a relatively new issue, like in the last few weeks. Fenix 5S and iPhone 8 plus. iOS 12.1 (up-to-date).

0 jimoestman over 6 years ago

+1
With my F5+ (FW6.0) & IphoneX I get random drop-outs and occationally have to force a re-connection (on/off bluetooth on phone and connection on watch)

0 Makkas-CIQ over 6 years ago

I'm in the boat. iPhone 8 iOS 12.1.1 Forerunner 645 randomly looses BT connection.
Most times need a couple of tries to re-establish.

0 Studnik over 6 years ago

Well I am in too! Iphone 6s iOS 12.1.2, Fenix 5 FW 12.51, GC 4.13.2.1

0 Makkas-CIQ over 6 years ago

Looks like I fixed the problem by removing my watch from app and removing it from BT list in iOS.
Then did the connection process from scratch.

0 ksi1234 over 6 years ago

Same here. Iphone X and Fenix 5s Plus. My other Fenix 5 worked fine and no loss of the connections. This makes me a little angry for a 500K € device. :(