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Garmin Connect 4.12 keeps crashing - UPDATE

Former Member over 6 years ago

Connect Mobile 4.12, iOS 12.0.1, iPhone X, keeps crashing on virtually any activity in the More menu.
I was trying to add a new Index Smart Scale, but whenever I go to the Add Device, the app crashes.
and if I cannot add the scale, it cannot be used. Maybe I’ll have to return the scale...

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0 marconazzi over 6 years ago

great!

0 Labronico over 6 years ago

Same here. Italy, iPhone XS running iOS 12.0.1. Definitely related to DST. Nasty behavior for software developers having to live 2:00 to 2:59 AM twice on the same day.

0 dmilewski over 6 years ago

Same here, but this workaround helped for me for now:

Disable Apple Health Sync in iPhone settings

@Garmin: Please fix

Thx, working now !!!

0 Former Member over 6 years ago

Same here. Italy, iPhone XS running iOS 12.0.1. Definitely related to DST. Nasty behavior for software developers having to live 2:00 to 2:59 AM twice on the same day.

Elimina la sincronizzazione con apple health... garmin connect non crasherà più...
Così, fino al fix, si spera, celere!

0 SPG100 over 6 years ago

Same here, but this workaround helped for me for now:

Disable Apple Health Sync in iPhone settings

@Garmin: Please fix

Works for me as well. Great work arround until Garmin fix it.

Thanks you....

0 Petorrr over 6 years ago

Same here, constant crashing or back to a black screen and then you have to restart the application. Last update didn't do good.....
on iOs12.0.1 iPhone 6

0 bchccc over 6 years ago

Had same crash issue in my iPhone Xs but removing the Apple Health sync fixed it. Thanks!

0 nicubarbu over 6 years ago

Same problem here on 2 phones (both iphone 7) ... removed the Health sync with Garmin app and everything is back to normal.

0 Former Member over 6 years ago

Works for me as well. Great work arround until Garmin fix it.

Thanks you....

thank you it's working again!

0 jkmonty over 6 years ago

Good call der_schmidt ! App works again. Thank you.