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Red exclamation point

Former Member over 6 years ago

On my Garmin connect Mobile app if I go to "more" then select Gamin devices it shows my vivoactive with a red exclamation point. I can't figure out what that is or how to remove it. I don't get that with my Edge 1000 or my Approach G6.

I've synced it but that doesn't remove it. Also, my steps show up on the "My Day" tab but do not sync with Garmin Connect nor show up on my calendar.

Can anyone help? I emailed Garmin with the problem but have not heard back from them.

0 sturvey over 6 years ago

I'm seeing the same thing on my Edge 1000. If you search around the forums, you'll see it's a problem everywhere. Insert bitter, sarcastic Garmin comment here.

0 Dr Phil over 6 years ago

Do you see any message if you tap on the symbol?

0 Former Member over 6 years ago

I have tapped on the exclamation point and nothing happens.

0 Dr Phil over 6 years ago

Maybe try deleting the app, completely reboot the iPhone, then reload the app and reconnect.

0 Former Member over 5 years ago

Solved this on the Edge 530 by turning off the wifi on the device so it only connected by Bluetooth.