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Uploading photos to activities - HEIF format not recognized?

Former Member over 7 years ago

When I try to upload a photo to an activity from my camera roll which is in HEIF format, the operation aborts with an error.

JPEG format works.

As a search for HEIF on this forum didn't deliver any matches, is somebody else experiencing this problem or is it just me?

Regards,
Mark.

0 Former Member over 7 years ago

Same problem for me with uploading photos. It tries to upload for a few seconds, then some "non informant" error message.
Though, upload seems to work if/when both Live and HDR is disabled (does the phone store it as JPEG then maybe??).