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My Day Taking FOREVER to load, NOT HAPPY

Obviously whoever Garmin pays to write their software introduced an Easter Egg into the programming For Connect Mobile that completely HOSES the response time for My Day app. Currently after a 10 minute wait I finally have my 5 Activities from this morning and the Calories card showing. Perhaps if I keep tapping the screen for another 1/2 hour so the phone doesn't go in sleep I will get all the cards showing plus the Edit My Day button.

Needless to say I am not at all happy. I'm used to checking on my steps, calories, etc. during free moments throughout the day and having to keep the phone active for 30 or 40 minutes not only wastes a lot of my time it also runs don the battery on the phone.

GARMIN GET YOUR ACT TOGETHER !!!!!!

0 TrippyZ over 7 years ago

Reboot phone

0 scooterv45 over 7 years ago

That is the first thing I tried was re-booting the phone, did not make any difference at all. I have also disconnected and removed my 235 and Fenix 3 HR from the phone, re-booted the phone, and re-installed both watches. That also accomplished NOTHING.

Currently I have 7 fitness activities recorded for today using the Activities tab under the More Tab. Go to My Day and all that is showing is this evenings weight training, Calories, and Intensity Minutes. What is missing are the cards for Weight, Heart Rate, Steps, Sleep, Floors, All of the other Activities, the Edit My Day button. Started this morning when I was editing my morning activities to include resistance levels, cadence, HR and specifics about the activity in the title and comments areas. Got done editing my workout on an Elliptical and after hitting save and returning to the My Day screen stuff would disappear every time the watch synced up.

Update on the My Day display, while I was typing the above and now the only thing showing are the weight training and Calories. Did NOTHING at all and the Intensity Minutes card has vanished.

0 Former Member over 7 years ago

scooterv45 Thank you for your post! I have pretty much the same problem, just nothing uploads on Garmin Connect. I have the problems since 31 May 2018. You mentioned you keep tapping the screen. What difference does this make? Just for my understanding.
I also took the steps you mentioned. Also did a Master Reset of my Fenix 3. Nothing changed. Called Garmin too and they said it might be a problem of my IPhone. So I did wipe my phone and re-installed everything. I was also told that Garmin Germany didn’t hear about the issue yet.
I don’t know what to do anymore. Any suggestions would be so great?!

0 scooterv45 over 7 years ago

Status as of June 9, 2018. Woke up this morning and the My Day screen displayed normally in the correct order. Then took my dog for a 3.16 mile walk and after that data was transferred to my Iphone cards started disappearing. Then went to the Gym, did 3 miles on an Elliptical Trainer, 70 Lat pulls at 10 reps each at weights from 125-95 lbs, 60 Reps on a Rear Delt machine at 10 reps each at weights from 180-155 lbs, 60 reps on a Pect Fly machine at 10 reps each at weights from 180-155 lbs. Note, the Rear Delt/Pect Fly is a combined maching so I do front/rear in each set then step the weight down 5 lbs and repeat. Recorded each of these activities and currently the ONLY thing displayed in the Expanded View is the Rear Delt/Pect Fly activity and the Calorie card. If I go to the Compressed View I get the Activities done at the gym with the dog walk MIA.

Hopefully at some point someone from Garmin will take a look at this and report the problem. Tried calling customer service and was told that to fix my Bluetooth connection issue to uninstall and reinstall my Garming devices. Yeah, complained about a problem with the DISPLAY of the My Day page in Connect Mobile and was told to repair my Bluetooth connections. Just LOVE IT SO MUCH when a customer service representative does not listen to a thing I said and assumes my problem is something totally unconnected (sarcasm - it actually pisses me off).

PS: Look for a new subject later today or tomorrow under the headline GARMIN CONNECT MOBILE DOES NOT WORK WITH IOS 11.4. If nothing else that will get Google to display this headline anytime someone does a Google search for Connect Mobile. Yeah, at this point I am rather peeved.