Hi, I am using vivoactive 3. Syncing was working all this while until this morning. Yesterday’s steps records on the watch was not synced to the app, but today’s steps was synced. Issue remain even after I tried restarting both watch and phone, remove and re-add the device. Anyone experience this before?
Hi, I am using vivoactive 3. Syncing was working all this while until this morning. Yesterday’s steps records on the watch was not synced to the app, but today’s steps was synced. Issue remain even after I tried restarting both watch and phone, remove and re-add the device. Anyone experience this before?
Yes me too. First time I've had this issue. Vivosmart 3 'it says no sleep data wear your device..." but I was wearing it. Garmin Tech support suggested I UN-instal and reinstall the Connect app which I did but it made no difference - there is still no sleep data from last night. Plus my bluetooth connection from my phone keeps dropping out. I used to be able to wear it around and leave my phone in one place walking between rooms and even outside and still get notifications now in the next room it drops out. I have never ever received the 'disconnected' logo on the device before today.
Was the issue resolved by itself? Is Garmin doing so things about it? I have the same kind of issue with my Garmin fenix 5s. The app doesn’t sync my sleep, steps, calories or HR details or history - kinda miss the point of having a tracking device. I've tried to uninstall the app and reinstall, now steps are showing from today onwards (no history though) but I lost my latest sport activity in the process. All data are on my watch, so I’m not losing hope, but the app is somehow not willing to sync and show.
