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Vivoactive not recognized under iOS 11.2.6

Former Member
Former Member
Hello everybody,

since about a week my Vivoactive is not recognized anymore by the Garmin App.
I have an iPhone 5s with the latest iOS Version 11.2.6 and even in the Bluetooth setup of the iPhone the Vivosmart is not found/recognized ...

Is that a common problem, or is something wrong with the Bluetooth function of my Vivoactive watch? (I deleted and reinstalled the Connect App already, and yes, BT is activated on the watch ;))

Via phone even after more than 20 minutes the Garmin support does not answer - and via mail they did not respod to my request within 2 days.

Thank you very much in advance for your answers.