I have been a loyal Garmin customer for years and am now thinking of going to another product. The connect app is not calculating calories properly - if you change the activity type, the calories jump to some random number .... change it back to “running” (the default) and it goes to some other crazy number and not the original number.
This is a huge bug - the devices are useless if we can’t get accurate calories. i put in a ticket over a month ago and spent 1 week providing screen shots, data, etc and finally got them to recognize this as a newly introduced bug.
Yet we have now had 2 app updates and it is still not fixed.
this is not a simple annoyance, it’s a major flaw that renders that forerunner useless for diet and training.
what does it take to get Garmin to fix something?!