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Since 4.3.1 Update sleep is not syncing.

Since yesterday’s Update to GMC 4.3.1 my sleep data did not show on GMC iOS (iPhone 6) nor on GC Web. I have not once had this problem with my vivoactive 3 before. Every day it recorded and synced properly to previous app versions. Is anyone else having this problem? When I go into the sleep screen and manually try to change sleep time, go to bed and getting up time have come up correct by themselves, the sleep stages are missing completely and sleep is not showing on my day (starting app page). The ZZZ and alarm clock symbols are shown in the HR Graph though. Sync via usb didn’t heed other results. Any ideas? Is there a way to show sleep data in the watch directly by data field/widget?

0 DanielM over 7 years ago

Thanks. Seems to be a bigger problem?!

0 michaeljswann over 7 years ago

I'm having the same problem: any edits I try and make to my sleep hours using the Garmin Connect Mobile app aren't saved. If I edit using Garmin Connect, they are saved.

0 DanielM over 7 years ago

This night, sleep recorded again. I still can't edit yesterdays data though - neither on the app nor on connect web.

0 PSDN over 7 years ago

Same here - have writte to Garmin support here in Denmark, so i hope to hear from them soon.

0 Former Member over 7 years ago

I have the same problem. Tried resetting factory defaults, deleting and reinstalling app, deleting non garmin apps on the watch.....lot of time wasted, not fixed.